PLA

PCP Change Reason

Pos: 395

Max: 1

Detail - Optional

Loop: 2310

Elements: 4


User Option (Usage): Situational
To indicate action to be taken for the location specified and to qualify the location specified

Element Summary:

 

Ref

Id

Element Name

Req

Type

Min/Max

Usage

 

PLA01

306

Action Code
Description: Code indicating type of action

M

ID

1/2

Required

 

Code

Name

 

2

Change (Update)

 

PLA02

98

Entity Identifier Code
Description: Code identifying an organizational entity, a physical location, property or an individual

M

ID

2/3

Required

 

Code

Name

 

1P

Provider

 

PLA03

373

Date
Description: Date expressed as CCYYMMDD
Industry: Provider Effective Date
This is the effective date of the change of PCP.

M

DT

8/8

Required

 

PLA05

1203

Maintenance Reason Code
Description: Code identifying the reason for the maintenance change
If none of the specific Maintenance Reasons apply, send ’AI’, No Reason Given.

O

ID

2/3

Required

 

Code

Name

 

14

Voluntary Withdrawal

 

22

Plan Change

 

46

Current Customer Information File in Error

 

AA

Dissatisfaction with Office Staff

 

AB

Dissatisfaction with Medical Care/Services Rendered

 

AC

Inconvenient Office Location

 

AD

Dissatisfaction with Office Hours

 

AE

Unable to Schedule Appointments in a Timely Manner

 

AF

Dissatisfaction with Physician's Referral Policy

 

AG

Less Respect and Attention Time Given than to Other Patients

 

AH

Patient Moved to a New Location

 

AI

No Reason Given

 

AJ

Appointment Times not Met in a Timely Manner

Semantics:

1.

PLA03 is the effective date for the action identified in PLA01.

2.

When used, PLA04 is the effective time for the action identified in PLA01.


Notes:

1. This segment should be used to report the reason and the effective date that a member changes primary care provider.

Example:

PLA*2*1P*19970628**AI~



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